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Shipping policy
📦 Shipping Policy – Mactees Toys for Kids
At Mactees, we’re committed to delivering your child’s favorite toys quickly, safely, and affordably. Please read our shipping policy below for details on processing times, delivery options, and more.
1. đź“Ť Shipping Locations
We currently ship to:
- All 50 U.S. states
- Select international locations (including Canada, UK, Australia). For international orders, additional customs duties may apply and are the responsibility of the customer.
2. ⏱ Processing Time
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- During high-demand seasons or promotional periods, processing times may be extended by 1–2 business days.
3. đźšš Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (U.S.) | 3–7 business days | Free on orders $50+ or $4.99 flat rate |
| Expedited (U.S.) | 2–3 business days | $9.99 |
| Overnight (U.S.) | 1 business day | $24.99 |
| International | 7–21 business days | Calculated at checkout |
Note: Delivery times are estimates and may vary based on carrier and destination.
4. 📦 Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your shipment via our website or directly on the carrier’s site.
5. 🌍 International Shipping Notes
- Customs and import duties may apply and are the buyer’s responsibility.
- Mactees is not liable for any delays due to customs clearance.
6. 📬 Undeliverable Packages
If a package is returned due to an incorrect address provided by the customer, shipping charges will not be refunded. A reshipment fee may apply.
7. âť“ Need Help?
For questions about your order or shipping, feel free to reach out to our support team at [email protected].